Privacy Policy

How we protect your personal information

Introduction

This Privacy Policy describes how Sarya ("we," "us," or "our") collects, uses, and shares your personal information through our website https://www.thesarya.com (hereinafter referred to as the "Platform" or "thesarya.com").

Please note:

  • •You may browse certain sections of thesarya.com without registering with us.
  • •We do not offer any product or service under this Platform outside India.
  • •Your personal data will primarily be stored and processed in India.

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship and related information provided from time to time.

Some of the information that we may collect includes but is not limited to personal data / information provided to us during sign-up/registering or using our Platform such as:

  • •Name, date of birth, address, telephone/mobile number, email ID
  • •Any such information shared as proof of identity or address
  • •Bank account or credit or debit card or other payment instrument information (for direct website purchases only)

App Store & Play Store Subscriptions: We do not collect, process, or store your credit card information for in-app purchases or subscriptions made via the Apple App Store or Google Play Store. These transactions are securely processed directly by Apple and Google.

Data Usage & Retention

The information we collect is used strictly to provide, maintain, and improve our services, including personalization of therapy tracking and visual routines. We do not sell your personal data to third parties. Data is retained only for as long as your account is active or as needed to provide you the services.

Data Deletion Policy

You have the right to request the deletion of your personal data at any time. Upon receiving a verifiable request to delete your account or data (via email at support@thesarya.com or through in-app account settings), we will permanently and securely delete all your associated personal data within 30 days, subject to any legal obligations that require us to retain specific information.

Security Precautions

To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server.

Contact Us

For any questions about this Privacy Policy, please contact us at:

support@thesarya.com

Or call us at:

+91-7460011648